The Travel Professor
Join me on a journey across the broad spectrum of interesting travel topics. We’ll discuss destinations domestic and abroad, some familiar and some off the beaten path. We take a look at suppliers like cruise lines, air carriers and tour operators and find their bargains and special offerings. Got questions? Email thetravelprofessor@gmail.com.

Saturday, July 19, 2008

And another good reason to consider using a local travel agent

Aloha!

I suppose your last option is to contact the Attorney General and try to resolve the fact that the Internet site you used to purchase your cruise vacation on has billed your credit card three times instead of just once. They don’t have a phone number listed on their flashy web site plus your emails to customer service have gone unanswered.

You’ve already invested plenty of time working with your credit card company and the issue is dead in the water.

Your sweet deal has really begun to sour.

Now if you had worked personally with a local travel agent a phone call or visit to their office probably would have corrected your “over charge” situation. There are some exceptions but most agents have the contacts and clout to correct problems or to prevent them from occurring.

Mahalo!

Happy travels & email your question/comments to
thetravelprofessor@gmail.com.